Terms & Conditions
Effective date: September 2026
1. Introduction
These Terms and Conditions govern the provision of web development and digital services by Web Creators B.V. (KVK: 93438524), registered in the Netherlands, with offices at Eeser Boulevard 23, 8332VM Steenwijk. By placing an order or engaging our services, you agree to these terms in full.
2. Services
Web Creators B.V. provides online digital services including, but not limited to: custom website development, web application development, e-commerce solutions, SEO optimization, website maintenance, API integration, performance optimization, and digital consulting. All services are delivered digitally. No physical products are sold or delivered.
3. Orders and Acceptance
An order is placed when you submit the checkout form on our website. Upon receipt, we will contact you via email to confirm the order details, scope of work, timeline, and payment terms. A binding agreement is formed only upon written confirmation from Web Creators B.V.
4. Payment Terms
Payment terms are agreed upon individually per project and communicated via email after order placement. Standard terms require a 50% deposit before work commences, with the remaining balance due upon project completion. For monthly services, invoices are issued at the start of each billing period. All prices are in euros (€) and exclude applicable taxes unless otherwise stated.
5. Project Delivery
Estimated timelines are provided in the project agreement. Web Creators B.V. will make reasonable efforts to meet agreed deadlines. Delays caused by the client (e.g., delayed feedback, missing content, or change requests) may extend the timeline. We will communicate any delays promptly.
6. Revisions and Changes
Each project includes a defined number of revision rounds as specified in the project agreement. Additional revisions or scope changes may incur additional charges, which will be communicated and agreed upon before work proceeds.
7. Intellectual Property
Upon full payment, the client receives full ownership of the final deliverables (design files, code, and content created specifically for the project). Web Creators B.V. retains the right to display the work in its portfolio unless otherwise agreed in writing. Third-party assets (fonts, stock images, plugins) remain subject to their respective licenses.
8. Confidentiality
Both parties agree to keep confidential any proprietary or sensitive information shared during the project. This obligation survives the termination of the agreement.
9. Limitation of Liability
Web Creators B.V. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability shall not exceed the amount paid for the specific service giving rise to the claim. We do not guarantee specific business outcomes, search engine rankings, or revenue results.
10. Cancellation
Either party may cancel the agreement with 14 days written notice. Work completed up to the cancellation date will be invoiced at the agreed rate. Deposits are non-refundable unless Web Creators B.V. is unable to commence the project.
11. Governing Law
These Terms and Conditions are governed by the laws of the Netherlands. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in the Netherlands.
12. Contact
For questions regarding these Terms and Conditions, please contact us at: [email protected] | Web Creators B.V., Eeser Boulevard 23, 8332VM Steenwijk, Netherlands.