Privacy Policy
Last updated: September 2026
1. Introduction
Web Creators B.V. (KVK: 93438524), located at Eeser Boulevard 23, 8332VM Steenwijk, Netherlands, is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information in accordance with the General Data Protection Regulation (GDPR).
2. Data We Collect
We collect the following personal data when you use our website or contact us: name, email address, phone number (optional), and any information you provide in messages or order forms. We do not collect payment data directly — payment arrangements are handled via separate, secure communication.
3. Purpose of Processing
We process your personal data for the following purposes: (a) to respond to your inquiries and support requests; (b) to process and fulfill service orders; (c) to communicate project details, timelines, and invoices; (d) to comply with legal obligations.
4. Legal Basis
We process your data on the following legal bases: (a) performance of a contract — when you place an order; (b) legitimate interests — to respond to inquiries and improve our services; (c) legal obligation — where required by law.
5. Data Retention
We retain your personal data for as long as necessary to fulfill the purposes described in this policy, or as required by law. Order and invoice data is retained for 7 years in accordance with Dutch tax law. Support and inquiry data is retained for 2 years.
6. Data Sharing
We do not sell or share your personal data with third parties for marketing purposes. We may share data with trusted service providers (e.g., email hosting) strictly necessary for operating our services, under appropriate data processing agreements.
7. Your Rights
Under the GDPR, you have the following rights: (a) Right of access — request a copy of your data; (b) Right to rectification — correct inaccurate data; (c) Right to erasure — request deletion of your data; (d) Right to restriction — limit how we use your data; (e) Right to data portability — receive your data in a portable format; (f) Right to object — object to processing based on legitimate interests. To exercise any of these rights, contact us at [email protected].
8. Cookies
Our website may use essential cookies for functionality. We do not use tracking or advertising cookies without your consent. You can manage cookie preferences through your browser settings.
9. Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure. However, no internet transmission is completely secure.
10. Contact & Complaints
For privacy-related questions or to exercise your rights, contact us at: [email protected]. If you believe we have not handled your data correctly, you have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.